Two websites, one difficult choice: opinion needed.

Kenadian

Staff member
Site Admin
NOTE: This topic concerns 2 of my other web ventures, Lifesupporters.com and Good-Samaritan.net.

Any decision made here will not impact Band of Others.

...

I've been struggling with this for a while now and I'm just not able to make up my mind on the matter.


So instead I'll give you some insight into why I pose this question and see if you fine folks can help me decide.

It's important that you please keep in mind that if Lifesupporters were to be taken down it would be to get another, existing site off the ground.

The other website in question is a side project I was working on years ago called Good-Samaritan Good-Samaritan.net | Honoring the Honorable.

What follows is insight into both sites, the reasons for their existence and my unfettered, honest opinion on each.

Lifesupporters.com

Why Lifesupporters was created:

Lifesupporters.com was established in 2004 created on equal parts experimentation and me suffering from depression. This was around the time I went from seeing my daughter all the time to having her once every second weekend.

I was also very unhappy at work and just felt malaise about life in general all fueling my depression for which I was medicated for a short time.

Meds didn't help so I took to the Internet and thought I'd just post about it and see what happens.

Well, others chimed in and not only tried to understand what I was going through but shared their issues as well.

It was Peer Support at its finest and the foundation upon which Lifesupporters.com was created.

What works:

This has never been a hugely busy site but it's been popular from a traffic standpoint. At one time we were drawing so much traffic that we were rated in the Top 100,000 sites online (according to Alexa.com).

We regularly see new registrations and meet new people here because we've been online so long we rank high in the Search Engines for a lot of social issues.

What's broken:

There was always a major flaw in the design of Lifesupporters.com and that was the Community thrived on the backs of a few people.

Once these people left the site would literally die. People would still register but post once about their issue and most of the time, disappear into the abyss.

Lifesupporters also relies on people "returning the favor" and/or "paying the generosity forward" which few do.

This has been my torment for over a decade now and honestly, I'm tired of it.

It's quite baffling to me that someone can come to a place like this, pour their heart out, milk the responses for everything they can and then disappear. It's the most selfish act I've ever seen and it's shaken my faith in my fellow man.

How does one not recognize the effort people (who are not paid professionals) put into these responses and their attempts to help you back on your feet? How do people not feel a debt to return the favor to someone else in need?

I've heard so many opinions over the years on why people disappear and I'm sorry but there all pretty much bull. It doesn't matter how you feel, what you feel is an experience and experience can be shared, always!!!

It's called Peer Support and it doesn't work overnight. Peer Support only works if you put in some effort and stick with it. Peer Support only works if you make an attempt to reach out to people while having them reach out to you.

It's absolutely beautiful when it works but sadly around here, it rarely does.

My apologies for the "colorful" response above but honestly, if you've seen even a small portion of what I've seen for more than a decade now I'd be surprised if you'd be half this composed.

Fixing whats broken:

This is no easy task because we've been broken since day one and will continue to remain broken if we allow new membership to decide our fate.

I never truly realized how difficult it would be to depend on people who are caught up in themselves. I honestly felt people were looking for an outlet and once found would remain at that outlet.

Since this is not the case I don't know how to fix it?

All I can do is lock Lifesupporters down and force people down a path as I see fit prior to allowing them to post their issues.

I just don't see this working because all it's going to take is one roadblock too many and the site dies.

As it stands this site isn't the busiest but a little elbow grease, restoration of the blog on an updated platform and forum overhaul will see us tip top.

My guess is we could easily double our traffic in the first year after all this work is done.

Having said that, the recipe will still be the same. People will come and go and if we're lucky we may see what, 1 or 2 remain over the calendar year?

The content will still be heavy as well forcing those who stick around to post sometimes dark, serious, responses only to have those people disappear as usual.

Does this sound appealing to anyone?

The workload required to do all this comes in at around 100 hours and unfortunately it's not work I can hand off.

Some of this work has to be done anyway as even if I choose to not continue with Lifesupporters.com it will still require some level of restoration in order to sell the domain.

Good-Samaritan.net

Why Good Samaritan was created:

Years ago my parents were involved in a rather serious motor vehicle accident.

Although they were fine, they were quite literally trapped in a snow storm that could have spelled disaster if not for a Good Samaritan who happened by.

Not only did he "rescue them" for lack of a better term, him and his wife took care of any needs they perceived until such time as my brother and I could arrive.

This couple truly went over and above and are the inspiration behind Good Samaritan as you can see in this article here: Good Samaritans Tom and Jan of Hope BC | Good-Samaritan.net

What works:

The system has not been flushed out enough to determine at this time.

I do know the platform used to create this site is horribly cumbersome so it will require a rebuild on better software.

Fortunately the aesthetic is simple and content light that making a software change is not a huge task.

What I like the most about Good Samaritan however is the content. It's very nature ensures that negative content is spun positive and it's about people helping people which I what I hoped Lifesupporters would have been.

What's broken:

Aside from software and alterations to the core principles, it isn't clear what's broken at this time?

The system will have to prove or disprove itself over a set period in time yet to be determined.

Fixing what's broken:

As stated previously it's hard to determine what's broken beyond a software change.

I'd consider adding a Community to this site just to give people a place to discuss things as well.

What I like about a Community here is it's likely the content will be much more positive in nature enticing people to come back.

...

Now if you've read this far thank you!

There is a little more to go yet in order to give you the bigger picture which you need in order to make an informed decision.

...

Viewed from a humanitarian standpoint:

If you've understood the above it would appear that Good Samaritan is the clear direction we should go in. On paper, Good Samaritan comes out ahead in virtually every category except one crucial one and that is...

Good Samaritan helps no one.

All Good Samaritan does is place the focus on giving thanks and that's it. This is a slight oversimplification but essentially an unarguable fact.

Lifesupporters on the other hand reaches out and says "we'll help you no matter what" and "we'll be here always assuming you care to return".

These are very powerful words and they feed the soul. Unfortunately the content is dark and few stick around so there is no balance whatsoever.

The only satisfaction one can draw from Lifesupporters.com is that at the end of the day, their response may have helped someone in their time of need.

It's very selfless for the few who choose to return and respond to the plethora of issues posted here.

Is this enough?
Only you can decide.

...

When viewed from a business standpoint:

Lifesupporters.com:
should have been taken offline 8 - 10 years ago.
  • Helps people in their time of need
  • Feeds the soul when you feel you've actually made a difference
  • Continues to suffer from inactivity after 11 years online
  • Suffers from the lack of return membership
  • Offers mostly dark content
  • Private and oftentimes emotionally charged content is not a fit for Social Media (Facebook, Twitter, YouTube, etc).
  • Is difficult to market and rank higher in Search Engines as Lifesupporters is a term I made up.

Good-Samaritan.net: Promising venture if people use it correctly.
  • Helps no one
  • May make a difference if people actually use it
  • Has no proven history so the future remains uncertain
  • Content will be more positive in nature.
  • The very nature of this content is a natural fit for Social Media (Facebook, Twitter, YouTube, etc).
  • Is far easier to market and rank higher in Search Engines as Good Samaritan is a term everyone knows.

As you can see from the above, both offer pros and cons. From a business standpoint though I can assure you that Good-Samaritan offers promise whereas Lifesupporters has a history of one and only one direction.

So lets pretend you owned Lifesupporters.com, what would you do in this position and why?

Thank you for responses.

Sincerely,

Ken
 
Last edited:

Kenadian

Staff member
Site Admin
To those who take the time to respond, my most sincerest of thanks!!!

I ask though you all please keep your responses serious and on topic for this discussion.

A good portion of my life and finances is tied up in this very serious topic so I'm appealing to your insight in the matter and not your sense of humor.
 

little P

Super Mod
I'll read through this when I can really dedicate some time to take it all in then offer my (serious) thoughts after that bud. Will get back you soon
 
E

ElektroVodka

What do the regs at Lifesupporters.com think?
And isn't there an option for the current active users to continue working on it?

I wish i could go more in depth with this reply but my hand is killing me.
Perhaps TS would work better for me.
 

Kenadian

Staff member
Site Admin
What do the regs at Lifesupporters.com think?
And isn't there an option for the current active users to continue working on it?

I wish i could go more in depth with this reply but my hand is killing me.
Perhaps TS would work better for me.
I can't post it publicly so they're stuck with whatever decision I make. It doesn't matter anyway because there's only a few members who visit on a regular basis.

The remainder are Staff and they haven't chimed in yet.
 

Shilka

Hardcore
This is a tough cookie, and personally I'm leaning towards getting rid of Lifesupporters.

Having experienced being on the site for a while myself I've seen the problems with it first hand. Personally, even while wanting to, I've found it at times incredibly hard to respond to certain topics there. Of course there are topics I have no personal experience with so nothing to offer. Actually, the types of posts posted there are extremely diverse in nature, as is the motivation for people to post there.

Some post for wanting help, advice, and those are somewhat easy to respond to, especially by people who had similar experiences in the past. Same goes for people who just want to tell their story and are already happy for it being listened to.

What I found personally much harder to respond to, is people having problems with other people, stuff like relationship and divorce, well basicly anything else then people having problems with theirselves. First of all you only hear one side of the story, and second, most of those aren't really looking for help or advice, but they are looking for confirmation; they basicly want to hear; "you did everything right and the other person did everything wrong, we are on your side". That's where things become hard for me. Even though some would deserve such a response, it's incredibly hard to be a fair judge of that. And there are more difficult areas, like it being near impossible to discuss stuff like politics, religion etc. without hurting someones feelings. And should I repond to someone looking for help, that they should take responsibility for their own lives themselves instead of expecting others to pick up the pieces they broke themselves?
In that sense I can understand why so few offer help back, as it's not an easy thing to do. You have to be the right kind of person for it, you sometimes have to walk a tight rope to do it, and I have the utmost respect for those who do try to help and respond.

And then there's the basic problem you describe, a lot of people wanting help and very few giving help back. Without meaning any disrespect, the site is like a human body being visited by leeches. People go to the site for a reason, get their help/confomation/whatever they want, and leave again, while the people offering the help basicly get the life sucked out of them (eventually) as they are putting in lots of energy, while in reality the most they will get back is a 'thanks, bye', (next to a personal sense of feeling happy you helped someone), that's why I have so much respect for those trying to help.

You're rightfully discribing the sites problem as it being a one way street, and in no way could I think of a solution for it becoming a two way street. The problem seems to be inherantly tied to the nature of the site, and to be honest, I don't see it being fixed. I fully understand your goal being the site becoming more of the "I'll scratch your back, you scratch mine" type, but I just don't see it happening... Maybe there's just too much time sitting between people wanting help, and people being able to help with a problem they solved in the past, I don't know. But after so many years of existing, it seems to be clear that it just isn't happening.

My honest opinion, I hope it makes sense.
 

Kenadian

Staff member
Site Admin
Thanks for the honest response Shilka and to be honest, you've pretty much mirrored everything I feel.

If even a few more would stick around it would be a more worthwhile pursuit but with so few sticking around it means we carry all the burden.

It's impossible not to be burned out by this.

I think it was a gallant effort and I also know we helped some people but there were some that couldn't be helped. This is the Internet so you must take things with a grain of salt but the possibility exists that a few went as far as to commit suicide.

I was contacted twice by friends of family that the user in question was in so much turmoil that we had no hope of helping.

In my case I'm just not gratified with it anymore because selflessness just isn't rewarding enough to offset the stories we here and the effort required to communicate with some of these people.

It's also done nothing but consume vast amounts of my time, a huge amount of finances and rewarded me with stress.

This wouldn't be so noticeable if Band of Others didn't exist because this is fun to do. Let's face it, B2O takes more time and more finances to run than Lifesupporters ever could but the trade off is lasting relationships with like minded and fun people.

I think what bothers me the most is feeling selfish about enjoying myself here when I could be helping those in need. Then I wonder how much help can I be if I'm not satisfying my needs?

This is one of the toughest decisions I've ever faced.
 

tmtm

Admin
I also have a couple of things to say, but no time this second to type them up. hold tight dooky.
 

little P

Super Mod
Well, this is a tough one. Ultimately I can only offer my suggestion that Lifesupporters is clearly a drain on your emotional wellbeing and if it's not that active anyway why not just think of it as a chapter in your life that you are now closing.

There's plenty of places online people can go for support and advice if they are searching for it so don't for one minute think you dropping it will hold you responsible for anything.

In my opinion we are only on this Earth for a very short while and we should try and have as much fun as we can and be as happy as we can (given our circumstances) before kicking the bucket. You've tried to do an admirable thing with that site but if you are saying it isn't working now then maybe it's time to let it go and focus on what makes you happy and helps you have a little fun. Life's too short buds.

You have to look out for you at the end of the day, there are plenty of charities and organisations that are there to help vulnerable people, you absolutely should not feel selfish in any way. So get that thought out of your head right now.

Focus on what makes you happy, and follow that path. In my humble opinion. Wise words from Shilka as well btw.
 

tmtm

Admin
I don't think there's much I can add that P or shilka haven't already said better than I could.

Duke, I'm afraid you're hesitant because of the time and money you've sunk into this already, and I don't really blame you. You don't need to feel guilty, and you don't need to worry about other people. Just think about what's best for you going forward and go with it.
 
I think Shilka describes the biggest problem with Lifesupporters. There are so many different social/personal issues that a user can experience. To have appropriate responds for each of them would require a lot of users, with a variety of experience in these issues (either by having experienced themselves, being an expert in some field or having been close to someone that has experienced something similar).

But even if you have a variety of active people to make sure at least one of them can help in any issue that appears, the fact remains that the ratio of "seeking help" to "helping others" is nowhere near 1:1 as you noticed from how many people remain on the site to offer help.

It sounds like you put effort in over the years to try to get Lifesupporters running well. So if it's not running well in over 10 years I'm not sure if there is still a lot you can do to fix the main problem.

I think it can't hurt to keep Good-Samaritan running, because you say it's fairly lightweight to update, so I assume also to keep running.

You say it doesn't help anyone, however, I don't think that's a negative because it's not intended to help people. In a sense, I think it helps bring recognition to the good Samaritans whose actions are posted there. I don't know how it works exactly but I assume someone posts a good deed after which users can discuss on that?

I can imagine indeed that it is not pleasant to remove the possibility for the few people to receive help on their Lifesupporters issue if you were to shut it down. But on the other side, if there is a shortage of people offering help then there should also be plenty of unanswered calls for help, which is also not beneficial for anyone.
 

Kenadian

Staff member
Site Admin
I've read and considered all of your thoughtful answers and can't thank you all enough for providing it!

Over the course of my history with Lifesupporters I've only looked from insight from within that Community and it's always been the "frog in boiling water" approach.

I've considered everything more times than I can possibly share and have decided to go forward with Good-Samaritan.net as I believe it's a noble cause that maintains a much better balance between positive and negative.

I think it will actually be a joy to work on for a change whereas Lifespporters has for the most part always been a weight.

It'll take me 2 years (roughly) to restore Lifesupporters back to the traffic it once enjoyed (primarily from blog content). I'm in no hurry to sell the place simply because I've owned the domain for this long it quite literally now costs me nothing to keep it.

Good-Samaritan.net will now see a 6 - 8 month development cycle and soft launch I'm guessing January 1, 2016.

Thanks again all for your insight, it really has helped making this decision all that much easier to live with!
 

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